Testimonials

Browse what our clients have to say about us.

Steve & Sue W.

Kathleen & Jan do not leave any stone unturned, and they really pride themselves on having the property 110% ready to go to market. We looked at them as strategic advisors every step of the way. They are research-driven, sales savvy and their marketing plan was comprehensive and far-reaching. They will 100% be at every showing to point out to potential buyers what makes your property unique/special.

Courtney & Marco D.

We cannot recommend Kathleen highly enough. She was hands-on, detail oriented, knowledgeable and fully committed to the process from the instant we engaged with her until the closing of the sale of our home (three offers in three days). We interviewed a number of other prominent Mill Valley agents before selecting her, and our gut read, reinforced by speaking with her former clients, was that she herself would be fully engaged with us throughout the sale – versus perhaps selling us hard on her services at the outset only to then have assistants come in and handle the details. She was incredibly responsive each and every day, whether by text or by email or by phone, joined every meeting/appointment related to the house…so much so that it felt we were her only client Her stellar reputation preceded her, and it didn’t take us long to figure out why.

Michael

My recommendation, without reservation, is Kathleen Clifford and Jan Hiti's team. Late this summer (2020) I decided to sell my Mill Valley home of nearly 15 years. Over the years I have casually reached out to Kathleen to get a pulse on the market. I valued those candid conversations and the guidance that I received which ultimately led me to choose her services. First, from the first call all the way to the virtual closing table, Kathleen and her partner, Jan, were always available. Text, email, phone call whatever means that was convenient they responded with urgency. Second, the resources and 3rd party recommendations were absolutely spot on and exhibited the same successful characteristics of Kathleen and Jan. It was recommended that I paint the interior, stage the home and also perform a deep cleaning including windows. Individually, nothing too complicated. However, coordinating th…

My recommendation, without reservation, is Kathleen Clifford and Jan Hiti's team. Late this summer (2020) I decided to sell my Mill Valley home of nearly 15 years. Over the years I have casually reached out to Kathleen to get a pulse on the market. I valued those candid conversations and the guidance that I received which ultimately led me to choose her services. First, from the first call all the way to the virtual closing table, Kathleen and her partner, Jan, were always available. Text, email, phone call whatever means that was convenient they responded with urgency. Second, the resources and 3rd party recommendations were absolutely spot on and exhibited the same successful characteristics of Kathleen and Jan. It was recommended that I paint the interior, stage the home and also perform a deep cleaning including windows. Individually, nothing too complicated. However, coordinating these services in a timely manner while eliminating personal inconvenience in a work-from-home covid environment is challenging but thankfully flawlessly executed. Once I made the decision to sell, there is absolutely no doubt in my mind that I was able to get the home ready for the market many weeks if not months quicker and with confidence due to their recommendations and proactive diligence. Third, feedback during the active selling period was frequent, concise, frank, and accurate. Never during the sale process or in the preparations of the home for sale did I feel like I was not benefiting from their years of experience in the market. Mill Valley and other Marin communities are not cookie-cutter markets and each home/neighborhood has its unique set of attributes. I had complete confidence that my unique home was staged and presented in a way to highlight those unique characteristics that I fell in love with 15 years ago. Lastly, I would like to reiterate that all my conversations with Kathleen and Jan were candid and straight. No fluff, no flatter, just simply honest and accurate. I trusted the team, they executed, and could not be more satisfied with the whole experience. I can, wholeheartedly, without reservation, highly recommend their services. As a bonus, they are exactly the same people personally as they are professionals.

Susan B.

Kathleen guided us through the sale of a house in Mill Valley while we were living out-of-state in Colorado. She was an angel in our lives, making the process easy from start to finish. She helped us with everything, from keeping a careful eye on the property, to hiring all of the people needed for fix-up work, supervising the work to make sure it was done correctly, and staging the house so that it showed like a dream without us having to be on the scene at all. She got everything done in a timely manner, walked us through every process step-by-step, and made us feel like we were in excellent hands all the way through. She was both extremely capable professionally, on the one hand, and extremely caring and personable, on the other hand, so that we felt as if we had a friend looking out for us. Her excellent contacts and knowledge about people in both the realty industry and the len…

Kathleen guided us through the sale of a house in Mill Valley while we were living out-of-state in Colorado. She was an angel in our lives, making the process easy from start to finish. She helped us with everything, from keeping a careful eye on the property, to hiring all of the people needed for fix-up work, supervising the work to make sure it was done correctly, and staging the house so that it showed like a dream without us having to be on the scene at all. She got everything done in a timely manner, walked us through every process step-by-step, and made us feel like we were in excellent hands all the way through. She was both extremely capable professionally, on the one hand, and extremely caring and personable, on the other hand, so that we felt as if we had a friend looking out for us. Her excellent contacts and knowledge about people in both the realty industry and the lending industry made her assistance in evaluating offers particularly helpful. The house sold extremely quickly and for a VERY good price.

David K. & Sarah W.

Kathleen Clifford is truly everything you could hope for in a real estate agent - smart, honest, ethical, hard-working, organized, well-connected and respected within the Marin real estate industry, knowledgeable and loyal. When we decided to switch to Kathleen from another agent, we chose Kathleen primarily based on other outstanding recommendations, but also because we thought the fact that she was in the top 1% of Marin agents spoke for itself. In life, there are certain people who know how to get things done rather than spinning their wheels, and Kathleen is definitely one of these people. Within less than 2 months of working with Kathleen, we found our dream home in our dream location, thanks to Kathleen's intuitive understanding of exactly what we were looking for, coupled with her inside knowledge of pre-MLS listings. Also, she kept us from overbidding, and obtained numerous te…

Kathleen Clifford is truly everything you could hope for in a real estate agent - smart, honest, ethical, hard-working, organized, well-connected and respected within the Marin real estate industry, knowledgeable and loyal. When we decided to switch to Kathleen from another agent, we chose Kathleen primarily based on other outstanding recommendations, but also because we thought the fact that she was in the top 1% of Marin agents spoke for itself. In life, there are certain people who know how to get things done rather than spinning their wheels, and Kathleen is definitely one of these people. Within less than 2 months of working with Kathleen, we found our dream home in our dream location, thanks to Kathleen's intuitive understanding of exactly what we were looking for, coupled with her inside knowledge of pre-MLS listings. Also, she kept us from overbidding, and obtained numerous terms that were favorable to us as the buyer. I cannot recommend Kathleen Clifford highly enough.

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